Penang, Malaysia

Pearl of the Orient

Weather
Penang experiences tropical weather year-round.
32°C / 89.6°F
Highs
25°C / 77°F
Lows
Currency
Penang's currency is the Malaysian ringgit – written RM or MYR.
USD 1.00
=
4.14MYR
Languages & Intepretations
The national language of Malaysia is Malay. Though, English is widely spoken and understood in Malaysia.

For complete information on Penang:

Visit mypenang.gov.my
VenueAccomodationTravel and VisaGoing AroundCode of ConductFAQ
Accomodation – APUF7 Partner Hotels
Participants are requested to make their own arrangements for accommodations.
Lexis Suites Penang
28, Jalan Kumbar, 11920 Bayan Lepas, Penang
109
 Mins from Venue
 By Foot
14
 Mins from Venue
 By Car
Seri Malaysia Hotel Penang
No 7, Jalan Mayang Pasir 2, Bayan Baru, 11950 Pulau Pinang
18
 Mins from Venue
 By Foot
6
 Mins from Venue
 By Car
Equatorial Hotel Penang
1, Jalan Bukit Jambul, Byan Lepas, 11900 Penang
22
 Mins from Venue
 By Foot
4
 Mins from Venue
 By Car
Vistana Hotel
$ - $$
213 Jalan Bukit Gambir, 11950, Bukit Jambul, Penang, Malaysia.
22
 Mins from Venue
 By Foot
4
 Mins from Venue
 By Car
Olive Tree Hotel
$ - $$
76, Jalan Mahsuri, 11950 Bayan Lepas, Penang, Malaysia
6
 Mins from Venue
 By Foot
8
 Mins from Venue
 By Car
Eastin Hotel Penang
$$ - $$$
Queensbay, 1, Solok Bayan Indah, 11900 Bayan Lepas, Pulau Pinang, Malaysia
55
 Mins from Venue
 By Foot
8
 Mins from Venue
 By Car
Eastern & Oriental Hotel
$$$ +
10, Lebuh Farquhar George Town 10200 George Town Pulau Pinang Malaysia
120
 Mins from Venue
 By Foot
22
 Mins from Venue
 By Car
Travel & Visa Information

For complete information for Malaysia’s Visa requirements please visit the Malaysia Immigration Department’s website at https://imi.gov.my

Visit Site

As Penang is so compact, travelling around the island and exploring the mainland is relatively easy whether you choose public transport or rental vehicles.

Going Around
Taxis
Taxis are easily available around the island; it is a common means of getting around by visitors. Be sure to agree on a price before boarding the taxi.
Buses
The main public bus service is by Rapid Penang and it covers an extensive area both on the island and mainland. It also operates a Free CAT (Central Area Transit) bus service within George Town.
Learn More
Rent a car
Renting a car offers great flexibility and convenience. They are charged by daily rate – all you have to do is pay a deposit and the car is yours to go anywhere with. Car rentals are available around town – most hotels can hook you up with one.
Learn More
Trishaws
Driven purely on manpower, the iconic trishaw is great for going around George Town. Opt for a trishaw ride if you enjoy breezy rides. Be sure to agree on a price before starting your journey.
Rent-A-Bike
Bicycles and motorbikes also offer inexpensive and fun ways to explore the island. There is a shared bike system in the city and its surroundings and other bike rentals are also available along the hotel stretch of BatuFerringhi.
E-Hailing Services
Apps such as Grab is available in Penang. Simply download the app to start booking your trips. Payment is either by cash or credit/debit card.
Learn More
E-Scooters
Urbanice Malaysia and AnyWheel are providing e-scooters to support low carbon urban mobility during the Asia Pacific Urban Forum.
Learn More
Code of Conduct
Purpose
The organizations of the United Nations system are committed to enabling events at which everyone can participate in an inclusive, respectful and safe environment.

UN system events are guided by the highest ethical and professional standards, and all participants are expected to behave with integrity and respect towards all participants attending or involved with any UN system event.
Applicability
The Code of Conduct applies to any UN system event, which shall include meetings, conferences and symposia, assemblies, receptions, scientific and technical events, expert meetings, workshops, exhibits, side events and any other forum organized, hosted or sponsored in whole or part by a UN system entity wherever it takes place. and any event or gathering that takes place on UN system premises whether or not a UN system entity is organizing, hosting or sponsoring.

The Code of Conduct applies to all participants at a UN system event, including all persons attending or involved in any capacity in a UN system event.

The UN system or other entity responsible for a UN system event commits to implementing the Code of Conduct.

The Code of Conduct is not a legal or prescriptive in nature. It supplements, and does not affect, the application of other relevant policies, regulations, rules and laws, including laws regulating the premises in which the UN system event takes place and any applicable host country agreements.
Prohibited conduct
Harassment in any improper or unwelcome conduct that might reasonable be expected or be perceived to cause offence or humiliation to another person. Harassment in any form because of gender, gender identity and expression, sexual orientation, physical ability, physical appearance, ethnicity, race, national origin, political affiliation, age, religion or any other reason is prohibited at UN system events.

Sexual harassment is a specific type of prohibited conduct. Sexual harassment is any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offense or humiliation. Sexual harassment may involve any conduct of a verbal, nonverbal or physical nature, including written and electronic communications, and may occur between persons of the same or different genders.
  • Making derogatory or demeaning comments about someone's sexual orientation or gender identity
  • Name-calling or using slurs with a gender/sexual connotation
  • Making sexual comments about appearance, clothing or body parts
  • Rating a person's sexuality
  • Repeatedly asking a person for dates or asking for sex
  • Staring in a sexually suggestive manner
  • Unwelcome touching, including pinching, patting, rubbing or purposefully brushing up against a person
  • Making inappropriate sexual gestures, such as pelvic thrusts
  • Sharing sexual or lewd anecdotes or jokes
  • Sending sexually suggestive communication in any format
  • Sharing or displaying sexually inappropriate images or videos in any format
  • Attempted or actual sexual assault, including rape
Complaint process
A participant who feels that they have been harassed at a UN system event may report the matter to the organizer of the UN system event or relevant security authority and a participant who witnessed such harassment should make such a report. Such reporting shall have no effect on any applicable rules and procedures that may apply in the UN system or to other personnel. The organizer of the UN system event will be expected to take appropriate action in accordance with its applicable policies, regulations and rules.
  • undertaking a fact-finding exercise
  • requesting the perpetrator to immediately stop the offending behavior
  • suspending or terminating the perpetrator's access to the UN system event or refusing registration at future UN system events, or both
  • conveying the complaint to any investigative or disciplinary authority with jurisdiction over the person accused of harassment
  • conveying a report to the employer or entity with jurisdiction over the person accused of harassment for appropriate follow-up action
The victim of alleged harassment may also seek help from other relevant authorities, such as the police, bearing in mind the applicable legal framework.


A participant should never make a false or misleading claim about prohibited conduct.
Prohibition of retaliation
Threats, intimidation or any other form of retaliation against a participant who has made a complaint or provided information in support of a complaint are prohibited. The UN system or other entity responsible for a UN system event will take any reasonable appropriate action needed to prevent and respond to retaliation, in accordance with its applicable policy, regulations and rules.
Frequently Asked Question
When and where is APUF-7 being held?
The venue for APUF-7 is the SETIA Spice Convention Centre, Penang, Malaysia, from 15-17 October 2019.
Is there a registration fee?
There will be no fee attached to online registrations.  
Who is organising APUF-7?
The co-organizers of APUF-7 are United Nations Economic and Social Commission for Asia and the Pacific (ESCAP), UN-Habitat and Urbanice Malaysia. The host city is the City Council of Penang Island.
How can I get a visa to enter Malaysia?
For visa requirement information, please visit the Forum website (https://www.apuf7.org/practical#travel). Please be informed that all registrants and participants are responsible on their own to obtain entry visa into Malaysia. The co-organizers will not be able to assist with visa matters unless the participants are officially invited and sponsored.
Who is eligible to register?
APUF-7 is a multi-stakeholder event aiming to attract diverse constituents all with an interest in sustainable urban development. Participants will include distinguished guests, senior level policy decision makers from Government, civil society representatives, community-based organisations, academic institutions, financial development institutions, the private sector, bilateral agencies, and international organisations.
How can I submit application for the Side Events?
The Side Events (Urban Innovation Sessions) are 60-90 minutes in length and being held across all three days. These sessions will discuss the overall theme of APUF-7 and aim to showcase initiatives and development solutions to accelerate the New Urban Agenda and the urban dimensions of the 2030 Agenda for Sustainable Development.
Any stakeholder may submit an application to organise an Urban Innovation Session. Requests are limited to ONE application per institution or entity. Proposed sessions should be closely related to APUF-7 thematics and should be open to all Forum participants. Call for proposals are currently open until 8 July 2019. Please submit a proposal via the APUF-7 website (https://www.apuf7.org/programme/urban-innovation). Criteria for the proposals, instructions, and details about the proposals which are most likely to be accepted can be found in the Urban Innovation Guidebook (Click here to download).
How can I register to participate?
You are able to register online by following the registration link on the APUF-7 website (https://meetings.unescap.org/auth/login.html). Registration is conducted through the UN ESCAP meetings website. If you do not have an account you will need to create one by selecting the ‘Sign Up’ option. If you have previously used this platform then you can proceed to log in and register.
How do I register for the Exhibition?
The Exhibition (City Solutions Pavilion) allows individual organizations to showcase their projects, knowledge products and initiatives in a free flow interactive environment which supports bilateral networking. The Forum will allow all participants to view the Exhibition from 15 to 17 October 2019. Depending on the size of the booth, organizations can also hold smaller scale events at the space and larger exhibitions can be accommodated in the arena.
Registrations for an exhibition booth are not yet finalised. Please refer back to the APUF-7 website for further updates. Registrations will incur a fee.
What does the programme for APUF-7 look like?
APUF-7 will provide multiple platforms for comprehensive discussion which will engage all stakeholders or participants. APUF-7 programme structure includes the following:
  1. Assemblies – Self-organised meetings of stakeholder groups, serving as an opportunity for each constituency to share their experiences.
  2. Opening Session – 90 minutes opening of the Forum, involving keynotes and the launch of the Future of Asia-Pacific Cities Report 2019.
  3. High-level roundtable – 60 minutes interactive dialogue on Day 1.
  4. Leader’s Dialogues – 4 x 90 minutes events throughout the three days.
  5. Deep Dive Discussion – 90 minutes parallel seminars to define future policy actions. 16 sessions in total, 4 for each thematic track.
  6. City Solutions Pavilion – Individual organisations showcase their projects or experiences.
  7. Urban breakfasts – 60 minutes morning receptions on Days 2 and 3.
  8. Hosted receptions – 120 minutes evening reception for networking and launching of publications.
  9. Declare your actions! – 60 minutes session on Day 3 to synthesise the various high level commitments and establish a review process.
  10. Closing session – 30 minutes session to conclude APUF-7.
Who will be speaking at APUF-7?
Speakers are yet to be announced. Please refer back to the APUF-7 website for updates.
Is accommodation for APUF-7 participants provided?
Participants are required to make their own arrangements for accommodation. We have four partner hotels. Please refer to the Accommodation section on the website for promo codes and details about these hotels.
Save the date!
Join us at the seventh session of the Asia-Pacific Urban Forum (APUF7) in Penang, Malaysia from 15 to 17 October 2019
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E-Scooter

Urbanice Malaysia and AnyWheel are providing e-scooters to support low carbon urban mobility during the Asia Pacific Urban Forum. A designated path will be outlined in and around SPICE Convention Centre, connecting you to the surrounding area. You can scoot to get to nearby accomodation, travel to places of interest and when commuting to the venue during APUF-7.

Before you start using this device, here are some friendly safety information that can ensure a safe and happy ride!

How to stay safe on your electric scooter? 

1

Wear a helmet.
If you’re going to start using e-scooters we strongly advise in wearing some protective equipment.

2

Take a test ride.
Practice starting and stopping, accelerating and decelerating, and manoeuvering around obstacles before taking your scooter out on the roads. For more stability, try bending your knees a little especially on bumpy surfaces.

3

Stop and use hand signals
It’s not that easy to use the scooter with one hand, our advice is to be aware of your surroundings. Stop at junctions then use hand signals to indicate which way you plan to turn.

4

Defensive riding
Pay close attention to traffic and anticipate other riders, drivers and pedestrian movements. This is important especially when riding near cars or parking lots. Malaysian drivers are not yet familiar with sharing the roads with e-scooters, help them out by anticipating their movement.

5

Go with the flow
Similar like riding a bicycle, ride in the same direction as traffic and be sure to follow traffic rules and lights.

6

Use lights at night
AnyWheel e-scooters are equipped with lights in the front and back of the device, make sure these are switched when it gets dark.

7

Parking
Make sure to park your e-scooters at the designated parking areas and scan the parking code. Proper parking will ensure the safety and convenience of others in using public space.

8

Have fun!
E-scooters are a fun, sustainable and convenient way of getting around. Ge talking to others riders, share insights and do send us your feedback on using AnyWheel.

How to Register - Anywheel

E-Scooter Route During APUF7

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E-Hailing

1

GRAB CAR SDN BHD
5-G-3A, Persiaran Mahsuri 1, Bandar Bayan Baru, 11900 Bayan Lepas, Pulau Pinang

2

DMD TECHNOLOGY SDN BHD
Setiawalk, Block D-5-3, Persiaran Wawasan, 47160 Puchong, Selangor

3

EZCAB SDN BHD 
19, Jalan 1/46A, Off Jalan Selinsing 7, Taman Niaga Waris, 52100 Kuala Lumpur

Promo code details sponsored by EzCab for the upcoming APUF7 2019 event. 

  1. Promo Code : APUF7
  2. Available for : All payment method such as ALIPAY, Maybank QRPay, Boost, Touch ‘n Go eWallet, WeChat Pay, Credit Card and Cash.
  3. Promo Value : RM3 off x 2 rides per account. 

Terms and Conditions

  1. This promotion is valid on 14th – 18th October 2019 only.
  2. This promo code is limited to 2 times redemption per user, limited only to first 1,000 redemptions for any type of EzCab ride for this campaigh period.
  3. Promo code must be keyed into the app before booking. 
  4. This promo code only valid for ride to/from Setia SPICE Convention Centre, Penang.
  5. This promotion is valid to all EzCab payment method. 
  6. Promo discount will be deducted from the fare shown at the end of the ride.
  7. The promotion discount is only succesfully redeemed once passenger on board with EzCab. 
  8. Promo Code is not applicable for Advance booking and Street Hailing. 
  9. All bookings must be made via EzCab App. 
  10. Discounted price does not include toll charges.
  11. Promo code is not exchangeable for cash or to be combined with any other offers, promotions or discounts. 
  12. Service is rendered on best efforts basis. 
4

TUTU CARS

Promo code details sponsored by TUTU CARS for the upcoming APUF7 2019 event.

  1. Promo code : APUF7
  2. Value : RM3 for 5 usage per user
  3. Validity : 14th  – 20th  Oct 2019
4

DACSEE

Promo code details sponsored by EzCab for the upcoming APUF7 2019 event. 

  1. Promo code name: APUF2019
  2. Promo code value: RM3 off for Dacsee ride
  3. Promo code validity: 15th October 2019 – 17th October 2019

Terms and Conditions

  1. Promo code usability: up to two (2) times per user
  2. Promo code quantity: 1,500
  3. Location covered:
    From Setia Spice Convention Centre, Penang to any location in Penang.
    From any location in Penang to Setia Spice Convention Centre, Penang.
5

FASZZ TECHNOLOGY (M) SDN BHD
Suite B-9-12, Blok B Plaza Mont’ Kiara No.2, Jalan Kiara, Mont’ Kiara 50480, Kuala Lumpur

6

MULA CAR (M) SDN BHD
956 & 957, Jalan Bagan Ajam, Residensi Zamrud, 13050 Butterworth, Pulau Pinang

Promo code details sponsored by EzCab for the upcoming APUF7 2019 event. 

  1. Promo code: APUF7
  2. Value: RM3 off x 3 rides/user
  3. Validity: 12 October – 18 October 2019

Terms and Conditions

  1. Promotion is valid from: 12 – 18 October 2019 only.
  2. Payment method: Cash and Touch ‘n Go eWallet.
  3. Promo code is applicable to book now & Pre-book only.
  4. Promo code is limited to 3 times redemption per user for up to 1000 pcs of redemptions.
  5. Promo code is only for users travelling to/from Setia SPICE Convention Centre Penang.
  6. Promo code is only valid for successful ride orders.
  7. Promo code is not redeemable for cash and cannot be resold or exchanged.
7

BIG BLUE CAPITAL (M) SDN BHD
Unit 121 Level 4, Wisma Central Jalan Ampang, Kuala Lumpur Malaysia 50450

8

SACKZ EXCLUSIVE SDN BHD 
Suite W1305, 13th Floor, West Wing, Wisma Consplant 1, No. 2, Jalan SS 16/4, 47500 Subang Jaya, Selangor

9

Vertex Technology Solutions Sdn Bhd
+60182000004

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Rent a Car Services

1

Newbob Car Rental & Tours
Lot 5 Service Counters Public, Concourse, Arrival Hall, Bayan Lepas International Airport, 11900 Penang

Phone
04-64211111

Email
justinegoh@newbobgroup.com
bobcar@bobcar.my

2

Europcar
Car Rental Airport Counter, Arrival Hall, Penang International Airport, 11900
Bayan Lepas, Penang

Phone Number
04-6443588

Email
zamzani.razak@europcar.com.my

3

Hawk Rent a Car
417-B, Lebuh Chulia, 10020, Georgetown, Penang

Phone Number
04-2022102

Email
phawk@hawkrentacar.com.my

4

Az Zumar Rent a Car
No. 12 A & B, Lorong Perda Selatan 2, Bandar Perda, 1400 Bukit Mertajam

Phone Number
04-5379257/04-5389257

Email
azam@mbemasgroup.com

5

SixT Rent a Car
Lot L1LS5-17, Level 1, Arrival Concourse, Penang International Airport, Bayan Lepas, 11900 Penang

Phone Number
04-6441455

Email
thomaspgcity@gmail.com

6

Paradise Rent a Car
Wisma Paradise, No Hawk Rent a Car, 63 Jalan Ampang, 50450 Kuala Lumpur

Phone Number
012-5798123

Email
booking@paradisegroup.com

7

Avis Rent a Car
‍‍
Lot No L1S55-08, Arrival Concourse, Penang International Airport, 11900 Bayan Lepas Penang

Phone Number
04-6439633

Email
pen@avis.com.my

8

Insas Pacific Rent a Car Sdn Bhd
‍‍
Airport Counter, Arrival Hall, Penang International Airport, 11900 Bayan Lepas Penang

Phone Number
03-22874118/03-22874119

Email
penang@iprac.com

8

Seraya Rent a Car
‍‍
Lot No. 15, Arrival Concourse, Main Terminal Building, Penang International Airport, 11900 Bayan Lepas Penang

Phone Number
04-6448313

Email
seraya.mutiara@gmail.com

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Rapid Penang Rapid Passport for Tourist

Now, you can travel like a local and enjoy unlimited rides with Rapid Penang for only RM30 (Valid for 7 days), for APUF Participants and family Rapid Passport will only be RM25!


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